Privacy policy

Who we are

Rivit is a product of Swivl, operated by Work Order Management, Inc. d/b/a Swivl. Your use of Rivit is covered by theSwivl Privacy Policy, which this page summarizes. If anything here differs, the full policy controls.

The short version

We collect what we need to get your job done: what you ask for, your ZIP and how to reach you. Pros see the job and your general area. Your name, number and address go to a pro only after you say yes. Swivl does not sell personal information.

What we collect

If you ask “Tell me when,” we keep your email and ZIP for this one notice only. Contact information you give us; request details and photos; messages and calls with Rivit's AI assistant; equipment and records you add in the app; and technical data collected automatically, such as IP address, device identifiers, browser type and usage patterns.

Phone numbers and email addresses you add for other people, such as someone you invite to a home or a pro you save, are used only to send that invite or to let you contact that pro.

How we use it

To provide and operate the Services, communicate with you, prevent fraud, meet legal obligations, and improve usability, performance and security. Rivit uses AI services to read the papers you add, such as quotes, receipts and labels, and to answer your questions. Rivit doesn't use your content to train AI models, and Anthropic, which provides that AI, doesn't train its models on it under its commercial terms.

Sharing with pros

You decide who gets your details. When you choose a pro for a job, we give that pro your name, phone number and address so they can contact you about that one job. Pros you haven't chosen see only the job description and your city and ZIP. We don't sell your personal information.

Who helps us run Rivit

These companies process data for us, only to run Rivit: Vercel (hosting, file storage, and cookieless page analytics and performance), Neon (database), Resend (email), Twilio (texts and sign-in codes), PostHog (analytics), Anthropic (AI), Retell (calls to the Rivit phone line), Google (address suggestions as you type) and Expo (app notifications).

Information about pros

To build Rivit's directory of more than 1.2 million pros, we compile business information about pros, such as business name, trade, service area and contact details, from publicly available sources. Pros can ask us to correct or remove it athello@mail.justrivit.com.

Quote reviews without an account

If you ask Rivit's AI to review a quote at justrivit.com/review without signing in, we keep the file you upload and its review for 24 hours so you can come back to it, then delete them. If you sign in within that time, they move to your account. They aren't shown to pros. We use your internet address only to limit how many free reviews can be run each day.

Text messages

Text messaging opt-in data and consent will not be shared with any third parties or affiliates, including pros. Mobile phone numbers are never sold or rented. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

Your choices

Opt out of marketing emails with the unsubscribe link, reply STOP to texts, and disable cookies in your browser. Rivit doesn't use your device's location; it uses the home address you enter. Delete your account any time in the app (Settings → Delete account) or at justrivit.com/delete-account; it's deleted 7 days after you confirm. California residents have rights to access, delete and receive information about their personal data, and to not be discriminated against for using them. Email hello@mail.justrivit.com to make a request. See the full policy for details.

Contact

Work Order Management, Inc. d/b/a Swivl, 2302 Parklake Drive NE, Suite 550, Atlanta, GA 30345. Telephone (404) 383-6112. Emailhello@mail.justrivit.com.