Last modified: November 7, 2026
Terms of service
In plain words: Rivit is free for homeowners. Pros are independent businesses, so check them before you hire. The full Swivl Terms apply.
Agreement
Rivit is part of the Swivl Service operated by Work Order Management, Inc. d/b/a Swivl. By using Rivit you agree to theSwivl Terms of Serviceand the Swivl Privacy Policy. This page highlights the parts that matter most for homeowners.
Eligibility
You must be at least eighteen (18) years old and legally able to enter into binding contracts to use the Service.
AI features
Rivit's agent, estimates and scheduling are AI-enabled features. They operate on probabilistic models, may produce inaccurate, incomplete, misleading or outdated outputs, and are not a substitute for professional judgment or licensed advice. All AI outputs are provided “as is” and “as available.”
Pros are independent
Pros are independent businesses, not employees or agents of Swivl. Quotes, work, warranties and payment are between you and the pro. Swivl doesn't vet pros; profile badges reflect records on file. Always confirm a pro's license and insurance before you hire.
Where pro listings come from
Rivit's directory of more than 1.2 million pros is compiled from publicly available sources. A listing means a business appears in those sources. It doesn't mean the pro is a member, partner or customer of Swivl, or that Swivl has vetted or endorses them. Pros can ask to correct or remove their listing athello@mail.justrivit.com.
Cost
Requesting and comparing quotes is free for homeowners: you pay Rivit nothing, and nothing is added to the price you see. Swivl charges pros a fee when a homeowner chooses them through Rivit. Swivl never sells your personal information or your text-message consent.
Emergencies
Rivit isn't for emergencies. If you smell gas or see sparks or flooding, leave if it's unsafe and call 911 or your utility.
Liability, arbitration and governing law
The Swivl Terms include limitation of liability, binding arbitration with a class action waiver, and Georgia governing law. Please read sections 11 through 14 of thefull Terms.
Your account
You sign in with your mobile number and a one-time code. Keep your phone secure; you're responsible for what happens on your account. You can delete your account any time in Settings or at justrivit.com/delete-account.
Your content
You own the photos, receipts and notes you add. You give Swivl permission to store and process them to run Rivit, including sending the parts you choose to the pros you pick.
Fair use
Don't use Rivit to harass pros or other people, post false information, copy the pro directory, or work around a request to avoid a pro's fee. We may suspend accounts that do.
Changes to these terms
If we change these terms in a way that matters, we'll tell you in the app or by email before the change takes effect. Using Rivit after that means you accept the new terms.
Contact
Work Order Management, Inc. d/b/a Swivl, 2302 Parklake Drive NE, Suite 550, Atlanta, GA 30345. Telephone (404) 383-6112. Emailhello@mail.justrivit.com.